About Us

Who we are?

Inova Care was formed in 2002 to provide product development, managed care and third party administration solutions on behalf of insurance companies and corporate clients.

We specialize in helping companies with product differentiation, as well as reaching revenue growth and profitability targets.

Inova Care applies rules-based technology, digital platforms as well as clinical pathways and disease state management solutions in helping companies manage medical costs.

Our team has extensive international experience in working with health care providers, insurance companies and corporate clients in development and management of complex and niche benefit programs.

What Makes Inova Care Different

For more than 15 years, Inova Care has been committed to providing quality solutions that respond to the unique requirements of each market, as well as solutions that meet the growth, profit and service objectives of our clients.

The products and services we offer are modular, so clients only pay for what they need. Our flexibility also allows Inova Care to customize solutions to meet the unique requirements of our clients.

Most third party administrators focus exclusively on claims management. Inova Care provides its clients with a more comprehensive range of services including:

  • Product Development
  • Technology (rules and web-based tools, and digital platforms)
  • TPA (outsource and insource solutions)
  • Provider Contracting Model (standard procedure coding, fixed fee schedules)
  • Clinical Pathways for utilization and disease state management
  • Concierge Support
  • Comprehensive Suite of Value Added Services

Most third party administrators focus exclusively on claims management. Inova Care provides its clients with a more comprehensive range of services including:

Facts and Figures

# of members enrolled in a product developed and/or under management 1,750,000
Territory 12 Countries ǀ Asia, Europe, USA
Number of international network providers 1,000 Hospitals ǀ 5,000 Clinics
Claims managed in since 2002 > 4,416,000
Percentage of medical claims vs. dental claims paid 71%
Customer care calls handled since 2002 > 2,225,000
Number of health care cases coordinated since 2002 > 675,000
Network utilization rate 96.5%
Call abandonment rate 4.62%
Average claim turnaround time (for clean claims) 2.76 days

Based on 2016 Results

Management Team

John LeBoeuf

John LeBoeuf

John Le Boeuf is the Founder and CEO of Inova Solutions. John’s successful business ventures have made him one of the foremost experts on international business development in various industries including healthcare and insurance.

As founder and CEO of Inova Solutions and it’s subsidiary companies, John has spearheaded the company’s expansion across 14 countries on 3 continents. With more than 25 years of senior management experience, John has worked with market-leading companies such as Blue Cross Blue Shield, Mutual of Omaha Companies, and Cigna Health Care.

He has also been a featured lector for Master’s Degree programs in International Managed Care at Bocconi University in Milan, Italy and International Business at Rockhurst University in Kansas City, Missouri. Team, passion and challenge are what drive John today. His philosophies are simple: ‘Good people achieve a lot more together, build a solid company reputation, and go a lot further.

Ariel Linao

Ariel Linao

Ariel Linao is Inova’s Regional Manager for Finance and Accounting, Ariel Linao provides fiscal oversight for all Inova companies and is responsible for all day-to-day finance and accounting activities. 

Ariel has been in financial management roles for more than 15 years.  Prior to his role in Inova Care, Ariel taught Finance and Accounting in various universities in the Philippines and Thailand. 

Ariel earned his Bachelor’s Degrees in Accountancy and MBA in Public Administration from Misamis University, and is a licensed Certified Public Accountant.

Kyung Kim

Kyung Kim

Kyung Kim is Inova Care’s Regional Head for East Asia and also serves as Country Manager for Cynergy Corporation in Korea where he is primarily responsible for running the company’s daily operations and client management.

Kyung is well versed with the healthcare management industry and has worked for global companies such as AIG Life and Life Insurance Company of North America.  Kyung completed his graduate studies with a Master’s Degree in Public Administration at Yonsei University.

He has actively participated in developing government programs by serving as an advisor for the Medical Business Division of the Free Economic Zone with the Ministry of Finance and Economics (Korea).

Kyung has also worked as a consultant for the Health Care Division of the Korean Institute for Health and Social Affairs and was part of the advisory board of the Hospital Management Division at KIRAMS (Korea Institute of Radiological & Medical Sciences, an organization affiliated with the Korean Ministry of Science and Technology).

Maggie Calimlim-Oglimen

Maggie Calimlim-Oglimen

Maggie Calimlim-Oglimen is Inova’s Regional Head of Operations for Southeast Asia.

In Maggie’s 7 years with Inova she has demonstrated tremendous resolve to meeting and exceeding targeted service level performance.

Prior to her new role, Maggie managed the Singapore and Malaysian markets for Inova Care. In the short time Maggie has been in her new role, she has already made several visible improvements to the operations team in Southeast Asia. 

Prior to joining Inova Care, Maggie worked in claim administration and customer care for Anthem Blue Cross Blue Shield based in the Philippines.

She also has vast experience in working with clinics in Asia and the USA for insurance billing.

Marivic Antonio

Marivic Antonio

Marivic Antonio is responsible for Corporate Research and Statistics.  Marivic collaborates with clients regarding project requirements and objectives as well as designs research methodologies. 

Marivic has extensive knowledge of claim operating systems and optimization of workflows as well as market research.  

Over the past 8 years, Marivic has led the market research team for Inova.   Marivic has a Bachelor’s Degree in Statistics from the University of the Philippines School of Statistics.

Kevin Chua

Kevin Chua

Kevin Chua is Inova Care’s Regional Head of Direct Marketing for Southeast Asia, responsible for Inova Care’s direct to consumer strategy across the region which include Direct Marketing, Digital Innovation and Proposition Development. 

Kevin joined Inova Care in April 2019 bringing with him over 17 years of experience in the insurance industry working with renowned multi-national insurers such as AIA, Chubb, Zurich and AmGeneral Insurance on portfolio which includes Direct and Telemarketing, Digital Marketing, Innovation, Transformation, Affinity Partnership, Proposition Development and Strategic Planning. 

Kevin’s last position was with AmGeneral Insurance (Malaysia), where he was the Senior Vice President and Head of Digital and Affinity. Kevin’s initiative over the years have earned him recognition and was awarded the Asia Pacific Customer Management Champion by Chubb Asia Pacific and Best Brand Building and Awareness Campaign awarded by Dragon of Asia. Kevin is a Certified Marketer with Chartered Institute Marketing and completed the Digital Marketing Masterclass with Asia Web Academy.

Alma Aprilike

Alma Aprilike

Alma Aprilike is Inova Care’s Regional Head of Business Development & Account Management for Southeast Asia. Alma has been in health care administration for 4 years and has worked in the area of account management for more than a decade.

Alma is responsible healthcare administration business development, client acquisition and client retention strategies for all products.  For more than 10 years Alma has worked with insurance companies and corporate clients for TPA services, assessment of client needs as well as liaised with client and insurers for issue resolution.

Inova care logo

Inova care is an industry leading consulting and health care administration company specializing in managed care, clinical pathways and cost containment solutions for corporations and insurance companies.

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